At the St. Augustine Alligator Farm Zoological Park, we strive to deliver the best experience possible for all guests. We offer a 50% discount off zoo admission for members of the deaf community, members of the blind community, and guests entering our zoo in a wheelchair.
We are the first facility in Florida, and the first zoo in history, to receive the WheelChariot Gold Certification for wheelchair accessibility. Wheelchair mobility is possible property-wide, including shows, restrooms, and animal encounters. Complimentary manual wheelchairs are available for use on zoo property.
For more information on wheelchair accessibility during animal encounters, see below:
- Behind the Scenes Tours: fully accessible with an electric or manual wheelchair. Portions of the tour path are unpaved.
- Sloth Encounter: fully accessible with a manual wheelchair. Guests in an electric wheelchair must transfer to a manual wheelchair for this experience. The sloth habitat is unpaved.
- Galapagos Tortoise Encounter: fully accessible with a manual wheelchair. Guests in an electric wheelchair must transfer to a manual wheelchair for this experience. The Galapagos tortoise habitat is unpaved.
- Maximo VIP Viewing: guests must be able to climb one set of wooden stairs to the feeding platform. Wheelchairs can be parked at the base of the stairs.
- For any further questions on accessibility and animal encounters, please reach out to the Education Department at education@alligatorfarm.com.
Our venue is certified Sensory Inclusive™ by KultureCity®. Signs marking Quiet Zones and Sensory Overload Zones can be found around zoo property, creating a more comfortable experience for all guests. Sensory Inclusive™ Bags containing earmuffs, touch communication cards, and other helpful items are available to rent free of charge from the Curatorial & Marketing Office, near the entrance of the zoo. For more information, download the KultureCity® app here: https://www.kulturecity.org/app/.
Service animals are welcome for those who require assistance. We follow the Americans with Disabilities Act (ADA) regulations for service animals. For more information regarding these regulations, visit ADA.gov: https://www.ada.gov/resources/service-animals-2010-requirements/
For more information on service animal accessibility during animal encounters, see below:
- Behind the Scenes Tours: service animals are welcome during this experience and must be harnessed, leashed, or tethered for the duration of the encounter. Portions of the tour path are unpaved.
- Galapagos Tortoise Encounter: service animals are welcome during this experience and must be harnessed, leashed, or tethered for the duration of the encounter. The Galapagos tortoise habitat is unpaved.
- Sloth Encounter: service animals are not permitted during this encounter.
- For any further questions on accessibility and animal encounters, please reach out to the Education Department at education@alligatorfarm.com.